Terms of Service

These Terms of Service (“Terms”) govern your use of saboxai.com (the “Site”), operated by Sabox AI [legal entity name and form — to be confirmed] (“Sabox AI”, “we”, “us”). By using the Site, you agree to these Terms and to our Privacy Policy. If you don’t agree, don’t use the Site.

Sabox AI is an AI-automation studio. We design, build and operate automation systems — lead capture, customer support, sales follow-up, internal knowledge tools and back-office workflows — for business clients.

The Site is informational. Service descriptions, features, timelines (such as “live in weeks”) and process outlines describe our typical approach; they are not a binding offer and may change without notice.

Engagements are governed by a separate signed agreement. Every client engagement is defined by a written services agreement and/or statement of work signed by both parties, covering scope, deliverables, fees, payment terms, data handling, service levels and liability. If anything on this Site conflicts with a signed agreement, the signed agreement controls. Nothing on the Site — including booking a call — creates a client relationship.

Prices on our Services page are “starting at” anchors reflecting a typical build. Final pricing depends on your volume, channels and integrations, and is confirmed in a written proposal before any work begins or money changes hands. Statements like “month-to-month” and “cancel any time” describe our standard plan structure; the specific billing, renewal and cancellation terms for your engagement are set out in your signed agreement. Prices may change at any time before an agreement is signed.

Parts of this Site illustrate what automation can do — including the missed-revenue calculator, example scenarios, response-time figures and statements like “catch every call.” These are illustrations of the goal our systems are designed toward, based on inputs you choose or on typical patterns — they are not measurements of your business, promises of performance, or guarantees of revenue, savings, lead volume, response times or any other outcome.

Results depend on factors outside any vendor’s control: your market, call volume, pricing, follow-through and the tools we integrate with. Where we commit to specific service levels, we do it in writing, in the signed agreement — nowhere else.

Our services are built on artificial-intelligence technologies, including third-party AI models and platforms. If you use or buy AI systems — from us or anyone — you should understand the following:

• AI output can be wrong. AI systems can produce inaccurate, incomplete, outdated or fabricated output, and can misunderstand context. Output quality varies with inputs and configuration.
• Human review is required for consequential decisions. AI output should be reviewed by a qualified person before it is relied on for any decision with legal, financial, medical, employment, safety or similar consequences. Where an engagement includes escalation of high-stakes matters to humans, that escalation is defined in the signed agreement — and no routing is perfect.
• “Human-backed” describes our operating model, not a warranty. Human oversight and escalation paths are configured per engagement and defined in the signed agreement. It does not mean every individual AI output is reviewed by a person before it reaches you or your customers.
• Clients are responsible for how automations are used with their customers. When we build systems that communicate on a client’s behalf — calls, texts, email, chat — the client remains responsible for its own legal compliance in how those systems are used, including laws governing automated calls and texts (such as the TCPA and state telemarketing rules), commercial email (CAN-SPAM), bot/AI-disclosure requirements, call-recording consent laws, and any industry-specific rules that apply to the client’s business. We build with these obligations in mind (for example, opt-out handling), and the allocation of compliance responsibilities for a given engagement is set out in the signed agreement.
• Regulated domains need your own professionals. If your business operates in a regulated field — legal, medical, financial services, insurance, and similar — AI systems we build for you must operate under the supervision of your own licensed professionals. We do not provide, and our systems do not replace, professional judgment in regulated domains.

Nothing on this Site — and no output of any AI system we build or demonstrate — is legal, financial, tax, accounting, medical or other professional advice. Content on the Site is general information about our services. For advice you can rely on, consult a licensed professional in the relevant field.

You agree not to:

• use the Site for any unlawful purpose;
• submit false information, or another person’s personal information without their authorization, through our forms;
• interfere with the Site’s operation — including flooding the booking form, probing or circumventing its security and anti-spam measures, or introducing malicious code;
• scrape, harvest or bulk-download Site content, or use Site content to train machine-learning models without our written permission;
• misrepresent an affiliation with Sabox AI or frame the Site to impersonate it.

We may restrict or block access to the Site to protect it or its users.

The Site and its content — text, design, graphics, logos and the Sabox AI name — are owned by Sabox AI or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive license to view the Site for evaluating our services. No other rights are granted.

Ownership of work product, client materials and data in an engagement is defined in the signed services agreement. If you send us feedback or ideas about the Site or our services, we may use them without obligation to you.

The Site and our services interoperate with third-party platforms and tools (for example, form processing, hosting, telephony, calendars, CRMs and AI model providers). We don’t control third parties and aren’t responsible for their services, terms or privacy practices. Links from the Site are provided for convenience, not endorsement.

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SABOX AI DISCLAIMS ALL WARRANTIES REGARDING THE SITE, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED AVAILABILITY. Warranties for services, if any, are exclusively those stated in a signed services agreement.

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) SABOX AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, REVENUE OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SITE; AND (b) SABOX AI’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). LIABILITY ARISING FROM A CLIENT ENGAGEMENT IS GOVERNED SOLELY BY THE SIGNED SERVICES AGREEMENT FOR THAT ENGAGEMENT.

Some jurisdictions do not allow certain exclusions or limitations, so parts of the above may not apply to you.

You agree to indemnify and hold Sabox AI harmless from claims, damages and reasonable costs (including attorneys’ fees) arising from your violation of these Terms or your misuse of the Site.

These Terms are governed by the laws of the State of [governing-law state — to be confirmed; likely New York], without regard to conflict-of-law rules. Disputes arising from these Terms or the Site will be resolved exclusively in the state or federal courts located in [venue county/state — to be confirmed], and you consent to their jurisdiction.

• Changes. We may update these Terms; the “Last updated” date above will change when we do. Continued use of the Site after changes means you accept them.
• Severability. If any provision is held unenforceable, the rest remain in effect.
• No waiver. Our not enforcing a provision isn’t a waiver of it.
• Entire agreement (Site use). These Terms and the Privacy Policy are the entire agreement between you and Sabox AI regarding use of the Site. They do not modify any signed services agreement.

• Email: Alex.saboxai@gmail.com
• Phone: (917) 860-8977
• Mail: [business mailing address — to be confirmed]